Questions? We’ve got answers.
Everything parents and learners usually ask about how our live tutoring works, what it costs, and how to get started. Can’t find what you’re looking for? WhatsApp us on +27 65 058 8528.
Getting started
Which grades and subjects do you tutor?
We tutor Grade 10–12 learners in Mathematics, Physical Sciences, Life Sciences and Accounting. See all of them on the Subjects page.
Is the content aligned with the school curriculum?
Yes. All lessons and materials follow the CAPS curriculum and the NSC exam guidelines, with plenty of real past-paper practice in the exact exam format.
How do I enrol?
Fill in the enrolment form with the learner’s grade, subjects and preferred package. We’ll get back to you within 24 hours with banking details and next steps. No account or payment is needed to submit the form.
Not sure which subject or plan to choose?
Ask us. Tell us the learner’s grade and where they’re struggling, and we’ll recommend the right subject and package. You can ask on the enrolment form or get in touch.
Lessons & learning
Are the lessons live or pre-recorded?
Live. A real tutor teaches in real time, and learners can ask questions as they come up. Your course also includes short videos, but they reinforce concepts and walk through past papers — they don’t replace the live lesson.
What’s the difference between group and one-on-one lessons?
Group lessons have learners in the same subject and grade learning together at regular, scheduled times, at a lower monthly rate. One-on-one sessions are individual, booked one at a time, and ideal for focused help before a specific test.
What do I get access to besides live lessons?
As soon as you register, you get access to your course on our learning platform (integrated with Google Classroom): study guides, exam packs, short concept videos, past-paper walkthroughs, and weekly assignments and tests.
What do I need to join a lesson?
A smartphone, tablet or computer with an internet connection. You log in at your scheduled lesson time; we confirm lesson times with you directly when you enrol.
Can I get help with just one topic?
Yes. One-on-one sessions can focus on a single topic, for example Trigonometry or Organic Chemistry, ahead of a specific test or exam.
Pricing & payment
How much does tutoring cost?
Single Subject is R200/month, the Two-Subject Combo is R350/month, and the Triple Combo (Maths + Physical Sciences + Life Sciences) is R500/month. One-on-One sessions are R200 per session. Full details are on the pricing page.
Is there a joining or registration fee?
No. The price shown is what you pay, with no separate joining or registration fee.
How do I pay?
Online with PayFast (card, Instant EFT, SnapScan and more) when you enrol, or by bank EFT if you prefer. Group and combo plans are billed monthly; one-on-one sessions are paid per session. If you choose EFT, we send payment instructions after you enrol.
Is there a contract?
No lock-in contract. You can switch subjects, change plans from one month to the next, or cancel at any time. Just let us know before your next billing date.
Is financial help available?
We share links to external bursary and scholarship programmes on our Bursaries page, which are worth a look if cost is a factor.
Grade 12 Exam Revision
What are the Grade 12 Exam Revision Sessions?
Live revision sessions on Google Meet for Grade 12 Mathematics and Physical Sciences, running from 03 to 15 October 2026. We walk through past papers together, revise important theory, and do exam-style practice. Find out more and sign up.
How much do the revision sessions cost?
R150 per subject, once-off, or R300 for both Mathematics and Physical Sciences. After you sign up, we WhatsApp you EFT payment details and your Google Meet link.
Can I get a refund on the revision sessions?
Cancel before the sessions start for a full refund. After sessions have begun, refunds are pro-rata for sessions not yet attended, less a 10% admin fee. See the Refund Policy.
Cancellations & refunds
How do refunds work on monthly plans?
You can cancel at any time. If you cancel partway through a month, we refund the value of sessions you haven’t attended yet, less a 10% admin fee. Sessions already attended are non-refundable.
What about one-on-one sessions?
Prepaid one-on-one sessions that haven’t been delivered yet are refunded in full on request, with no admin fee.
How do I request a refund?
Email admin@ikamvalearning.co.za with your name, your plan and the reason for your request. We aim to respond within 3 business days. See the full Refund Policy.
Still have a question?
Send us a message or WhatsApp +27 65 058 8528 and we’ll get back to you, usually within 24 hours.