Privacy Policy

Last updated: 13 September 2026 · iKamva Learning (Pty) Ltd

iKamva Learning (Pty) Ltd (“iKamva Learning”, “we”, “us”) is committed to protecting your privacy in accordance with the Protection of Personal Information Act, 2013 (“POPIA”). This policy explains what personal information we collect, why, and how we protect it.

1. Information we collect

When you enroll, contact us, or submit your details through one of our social media enquiry forms (such as our TikTok “Get Leads” form), we may collect:

  • Name and contact details (email address, phone/WhatsApp number)
  • Learner’s grade and subject preferences
  • Payment information, processed securely by our third-party payment provider (we do not store card details ourselves)
  • Communications you send us via forms, email, WhatsApp, or social media

2. How we use your information

  • To deliver tutoring services you’ve enrolled in
  • To process payments and manage your subscription
  • To communicate about classes, scheduling, and account matters
  • To respond to enquiries and enrolment requests
  • To improve our teaching content and service quality

3. Sharing of information

We do not sell your personal information. We share data only with service providers necessary to run iKamva Learning — such as our payment processor (to process transactions) and hosting/email providers (to deliver our service) — and only to the extent needed for them to perform their function.

4. Data retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations (including tax and accounting record-keeping requirements). You may request deletion of your data subject to these obligations.

5. Your rights under POPIA

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information, subject to our legal retention obligations
  • Object to certain processing of your information
  • Lodge a complaint with the Information Regulator (South Africa) if you believe your rights have been violated

6. Cookies

Our website may use cookies for basic functionality and analytics. You can control cookies through your browser settings.

7. Contact us

For any privacy-related questions or to exercise your rights above, contact us at admin@ikamvalearning.co.za.

8. Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated “Last updated” date.